City of Panama City Beach

The City and its Police Department maintained separate Microsoft 365 tenants, which created unnecessary duplication in administration, licensing, and day-to-day IT management. The merge scope was significant: all shared and resource mailboxes, more than 20 Teams sites, more than 20 SharePoint sites, and upwards of 300 GB of OneDrive data. Doing this in a way that protected data integrity and kept both organizations running normally required careful planning and execution.

Cloud Navigator designed and executed a migration plan to merge both tenants into a single Microsoft 365 GCC (Government Community Cloud) tenant. This included consolidating all mailboxes, unifying Teams and SharePoint sites into a shared collaboration environment, and migrating OneDrive data into a consistent file management structure. Entra ID Cloud Sync was used to manage identity integration, and Microsoft PowerShell scripted the more complex operational steps. The move reduced the administrative footprint and simplified ongoing management for the City’s IT team.

The City of Panama City Beach now manages a single Microsoft 365 environment for both the municipal government and the Police Department. Administrative overhead is lower, collaboration tools are shared across the organization, and IT management is simpler and more consistent