Customer Story: Florida Department of Education, Division of Vocational Rehabilitation

fl doe logoThe foundation for the Division of Vocational Rehabilitation (VR) began in 1920. The first public rehabilitation program providing training, prosthetics, and placement services for persons with disabilities began with the passing of the Smith-Fess Act.

Vocational Rehabilitation’s mission is “To help people with disabilities find and maintain employment and enhance their independence.”

Vocational Rehabilitation has 931 employees with staff in a Tallahassee headquarters office, six area offices, and 80 field locations where VR customers can get services across Florida State.


VR’s email messaging environment was running on Windows Server 2003 with Exchange 2003 providing the mail services.  With support for Exchange 2003 coming to an end, VR wanted to migrate to a modern system.  Additional desired features included journaling and personal user archives and the consolidation of 3 TB of local Personal Storage Template .PST mail archive files into a single searchable and recoverable archive.


Cloud Navigator implemented a multi-server Exchange 2010 messaging system with manual failover in a Database Availability Group (DAG). The configuration was accomplished with virtual servers on SAN storage located at the Division of Vocational Rehabilitation primary data center in Northwest Regional Data Center (NWRDC). This provided the components necessary to provide e-mail migration from Exchange 2003 to Exchange 2010. The project included the planning, preparation, and migration of approximately 1,200 active mailboxes from more than 80 locations and approximately 3 TB of .PST files located on desktops to the Barracuda archive device.  Additional tasks included implementation of Barracuda Message Archiver for Journaling and User Archiving with search and retrieval functionality. Cloud Navigator also provided administrative training for Exchange 2010 and Barracuda Message Archiver.


VR has reduced costs, improved collaboration and enhanced operations with Exchange 2010. And by choosing Cloud Navigator, a Microsoft Gold Partner, all of their needs and expectations were met.