Customer Story: FSU Credit Union


Today, FSU Credit Union serves its more than 20,000 members with eight branch locations throughout Tallahassee and north Florida, secure online banking, a convenient mobile app and a complete suite of account types, loans and services to meet every financial need.

FSU Credit Union is committed to the communities it serves. They contribute to various charities, support local events and give back to the FSU Community through donations and scholarships. Membership with FSU Credit Union is open to alumni living anywhere in the U.S. and anyone who lives or works in Bay, Calhoun, Franklin, Gadsden, Gulf, Jackson, Leon, Liberty, Taylor or Wakulla counties.

FSU Credit Union is a champion for our members, offering programs and services that maximize financial well-being. We are a champion for financial education, providing resources and tools to schools and underserved neighborhoods. We are a champion for our community, supporting local charities and giving back where it is needed most.


FSU Credit Union required that data security and reliability took center stage as they looked forward to a modern Office communication solution. Manageability and maintenance for their messaging, document management and collaboration infrastructure to be simplified and functionality increased. FSU Credit Union additionally, wanted to leverage and position the credit union for future cloud hosted service and applications while not jeopardizing system security.


Microsoft Office 365 and Windows Azure are cloud-based services that is designed to help meet your organization’s needs for robust security, reliability, and user productivity. Microsoft Azure is a growing collection of integrated cloud services that developers and IT professionals use to build, deploy, and manage applications through our global network of datacenters. With Azure, you get the freedom to build and deploy wherever you want, using the tools, applications, and frameworks of your choice.

FSU Credit Union is initially utilizing Windows Azure server hosting for on-premise Microsoft Active Directory integration with Microsoft Azure Active Directory through Windows Azure Active Directory Connect. This approach maintains the identity and security of FSU Credit Union’s existing on-premise management employee identity security.

Microsoft Office 365 delivers the power of cloud productivity to businesses of all sizes, helping save time, money, and free up valued resources. Office 365 combines the familiar Microsoft Office desktop suite with cloud-based versions of Microsoft’s next-generation communications and collaboration services—including Microsoft Exchange Online, Microsoft SharePoint Online, Office Online, and Microsoft Skype for Business Online—to help users be productive from virtually anywhere through the Internet.

Microsoft Exchange Online is a hosted messaging solution that delivers the capabilities of Microsoft Exchange Server as a cloud-based service. It gives users access to email, calendar, contacts, and tasks from PCs, the web, and mobile devices. It integrates fully with Active Directory, enabling administrators to use group policies, as well as other administration tools, to manage Exchange Online features across their environment.

Organizations that subscribe to Exchange Online retain control over the messaging services they offer to users, but they do not have the operational burden of on-premises hardware and software. With the Exchange Online, email is hosted on servers that support multiple customers simultaneously. These servers are housed in Microsoft data centers and are accessible to users on a wide range of devices from inside a corporate network or over the Internet. Additionally, Microsoft Exchange Online Protection (EOP) is a cloud-based email filtering service that helps protect your organization against spam and malware, and includes features to safeguard your organization from messaging-policy violations. EOP can simplify the management of your messaging environment and alleviate many of the burdens that come with maintaining on-premises hardware and software.

Microsoft SharePoint Online enables an organization to easily create and manage custom team-focused and project-focused sites for collaboration and document management. In addition, it’s possible to deploy an organization-wide intranet portal used to disseminate information and news across the organization. Include with SharePoint Online, OneDrive for Business is personal online storage space in the cloud, provided for employees by your company. Use it to store your work files across multiple devices with ease and security. Share your files with business colleagues as needed, and edit Office documents together in real time with Office Suite Online.

Skype for Business Online is a communications service that connects people for meetings and conversations anytime and from virtually anywhere. It gives users access to information about presence, and enables instant messaging, audio and video calling, rich online meetings, and extensive web conferencing capabilities.


The FSU Credit Union solution based on Microsoft Windows Azure Cloud Services and Office 365 was implemented and the migration of historical messaging data (emails, calendaring, contacts and security) was achieved in approximately than 1 month. After initial discovery meetings outlining the requirements for and specifics for configuration of Office 365, the implementation was completely successful.

The messaging and collaboration environment was up and running with production use. FSU Credit Union had confidence in the secure service delivery, and reliability allowing them to move into a more modern future for their own financial service delivery to its members.